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Originally Posted by GolfinIrishLass
I agree that Ocala Eye seems to be billing patients for uncovered procedures. For example every routine eye exam I had for the past 20 years in New York included refraction as part of the cost of the routine checkup. However, at Ocala Eye this was billed separately, was not covered by insurance and cost me $50. When I called I was told this is how it is. Too bad. I even asked to speak with the office manager while on a 2 hour wait after driving to their Ocala office for follow-up. Never saw the manager. Asked Dr. Polack if refraction was a necessary part of an eye exam and he said yes, then why was billed for this separately. It seems like this place wants you to buy extra stuff, do extra tests, and have treatments that may or may not be necessary. Beware of this office. I am going to get a second opinion elsewhere.
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The reason Ocala Eye bills you for refraction is that Medicare (and many insurance companies) does not cover it. Never has, probably never will. Has your insurance changed since you left NY. Please be careful how you discuss professionals when you may not be aware of all the variations. My wife and I use Ocala Eye and are very pleased. I understand medical insurance and the billing process very very well. Please get your second opinion, but be careful what you say unless you completely understand the consequences. They are an upstanding organization. No need to suggest fraud or anything untoward.
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