We have a whirlpool, there are no adjustments on the ice maker unit, there are settings that can be accessed on the front door, and one of the online hints was to raise the freezer temperature a few degrees, as this could eliminate the water freezing in the fill tube.
Rick told me and the internet reviews confirmed that ice makers are the highest failure rate in refrigerators with through the door ice makers being the worst units.
Hope this helps.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV.
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