Re: Salon Academy -- Am I being unreasonable?
Red,
Having also owned a salon, I think that's very poor business on their part.
If it was a month since you got the trim that would be a different situation. But a few days!!!
Don't know about the school here, but it's not uncommon to have to cut a little more off a customer you hesitated on for fear of cutting it too short.
Only takes a few minutes. Much better to spend the time fixing it than doing it wrong or not fixing it.
They say, if you're unhappy, you tell 250 people, and that's not counting anything online.
That manager is a dumba$$!!!
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