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We purchased our home three years ago in The Village of Charlotte. We have been very happy and had minimal problems for the first year that were taken care of by the one year warranty on home. It is a corner lot. For the first two years we had an issue with the back of the home and the fact that we simply could not get the grass to grow. The water would simply stand and not drain properly between our home and the homes behind us and next to us. The landscape company contracted by the builder came out the first year surveyed and told us the angle of the lot was correct but we continued to have problems in the back. The issue was even worse on two of our neighbors homes. They complained and even after their warranty had expired on their homes their builder and the Warranty Dept installed French drains that dumped the rain water into the storm drain system as it should with ours. This involved even boring under their driveways to connect. At the same time I complained again to the Warranty Dept and they refused to help us. In mid May I wrote a letter to Head of the Warranty Dept and included photos of our issue. So far I have not received any response from them. Yesterday we returned home and following the rain the water was standing in our back yard. The lawn is very healthy except for that 10 to 12 ft. wide area that has never been able to accept grass but simply rots and dies. Has anyone else had this issue and what should I do next? I'm thinking of going to an attorney for help.