There has been a significant number of french drains installed retroactively in Lake Deaton. Apparently, some french drains were installed initially but were installed incorrectly. In one case I know of, persistence paid off and Warranty did send out a contractor to dig up an improperly installed french drain and properly install a new french drain and the problem was solved. If you are under warranty, and even if you are out of warranty but made a claim against Warranty during the first year, you should be persistent in demanding that they address the problem.
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Originally Posted by twoplanekid
I am having a similar issue with drainage between homes in the Lake Deaton area. The warranty dept. says that I should get with the neighbors to reduce water usage. However, water does not drain correctly whether or not if it comes from the sky or the sprinkler system. My warranty period will end in December.
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