Talk of The Villages Florida - View Single Post - Warrenty Dept will not help.....
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Old 06-25-2015, 03:29 PM
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Quote:
Originally Posted by hulahips View Post
To be honest, I doubt you will get any help. I don't think the villages cares once the house is sold. I can say this based on a recent experience we had. We were about to purchase a home on the wetlands we fell in love with. Since my husband and I are experienced, we knew to check everything. So after rain we checked the home thoroughly. We discovered water was sitting on the front lawn in huge puddles (we even took pics to forward to warranty). It was really bad and a major concern for us. Well bottom line after many attempts to get the villages to repair it from both us (the buyers) and the seller, they refused to do anything and the house was still under the one year warranty. We refused to buy, deal fell through. Check any new potential home you are thinking of purchasing after rain storms. Also water was sitting on the lanai and not draining off.
I do think that the Villages cares. Have had two new homes here in last 5 years. in both cases the Warranty Department has been very understanding and promptly responsive. In several cases their service went beyond what would have been expected.
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