I had a long conversation with the head of the Village Warranty Dept yesterday. He received a letter from me in May but did not respond so I called again and he returned the call. They are going to look at my problem again but as has been said they will first check your watering records to see if you are over watering. At this point he said "with the rain we have had the systems should be turned off". If you have an area with sod "root rot" as I have then they will check to see if after a rain the area is dry within 48 hrs. If so then they will not help and it is your problem. Once again 48 hrs following a rain is the key. They will also check your neighbors property adjacent to yours to see if they are over watering. If you have had landscaping and curbing installed then you have modified the property and this may be causing your problem according to him. If you explain that the problem was occurring before the landscaping was installed (too bad). They only take into consideration what they see at the time they look at it. I will report again after they inspect my property but I am not expecting any help based on the conversation I had yesterday but I guess there is always hope.
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