I'm the originator of this thread and I do think the issue is that it's not between 4:30 and 6:00pm. They finish the rush hour and start to clean up, expecting to be out the door at 9:00. In my experience as a former waitress, clean up got started before everyone left, IF POSSIBLE, but usually, we were at least 30 minutes after closing finishing up. Customers come first, period. Twilight golfers are making them work a little bit later and we are resented for that.
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