[Dr.Jim.B]

SERVICE SMART actually didn't do a horrible job for me. I did, however, have to call and complain quite a bit - but, usually when I did call... they would send a technician the next day or two. I hired a new service to take care of my lawn and bushes, etc and when I asked for the remainder of my prepaid 1 year fee(s) to be refunded from Service Smart... they jacked me around for 90 days and then (after 3 mos) they tell me that they have a "No Refund Policy" - IF this were true, they could have told me right up front - however, I am told that the State of Florida will NOT permit them (or any other contractor) to keep monies for services which are "NOT PERFORMED." I WILL NEVER DO BUSINESS WITH SERVICE SMART AGAIN and others would be SMART to avoid this outfit like the "plague." What a bunch of RIP-OFF artists these people are.