We had a similar thing happen to us at Phillips Buick on SR441. It took us eleven weeks to get our $800 refund. And we only got that after telling the owner of our frustrations. He gave us the money out of his dealership account and said he would wait for the 3rd party check. This all reflected poorly on the dealership as no one told us we were waiting on a 3rd party reimbursement until we spoke with the owner.
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