Bam!!! Still the best.
Maybe folks should call and offer a compliment as quick as a Complant. It must be the heat that has brought on all the negativity around here lately.... Sure seems to be plenty of it being tossed around on this site the last couple weeks.
Maybe we need to start playing some Bob Marely music in the square speakers during the day, One Love, one heart.......
Enjoy the rest of your weekend folks!!
PS. Tom I will be calling you soon for some additional work as we continue to refresh or home.
Kevin.
Quote:
Originally Posted by Villages Audio Video
This is a current Comcast customer that called me about an attic antenna that wouldn't fit her needs. I searched around for a solution and found an extremely nice package of high definition TV, HBO, 30 Mbps Internet and 3 high definition boxes for under $60 per month.
As soon as I tried to submit the order, there was an error message in the system. After 3 or 4 phone calls and half a dozen emails my Comcast contact responded that is was done and an installation date was issued. Is was not supposed to be installed, the boxes should have been sent in the mail. Couldn't stop it in time, installer showed up and installed the system. I told the customer that she will not be paying the installation charges. The bill comes and it's all messed up. It will be taken care of and this customer will NOT be paying installation charges. If I have to go out of pocket personally, it will get fixed. More phone calls and emails on my end
Senior vs Crime? Really? How is that conversation going to go? Tom from Villages Audio Video was trying to help a customer. Make sure you let them know how much I get paid to setup an existing customers with the this $60 per month package (exactly ZERO). I don't get paid on this deal at all. My goal here was to help a customer.
Rest assured in the end I will get the billing sorted out for this customer. I have everything to lose and nothing to gain. I was just trying to help
|