Quote:
Originally Posted by Brighthouse Cable Lysander
As far as the change from brighthouse, the management, the service tech, the front counter in Wildwood and Belleview, the support staff will still be the same. We will continue to provide the great customer service that we have been providing. The only thing that will be changing is the name on the trucks. As most of our customers in The Villages can attest to, we go above and beyond to make the customer experience a memorable one. We pride ourselves in making our customers needs number one. For more information on getting service if you live south of CR 466A call or email me.
Lysander Jimenez
Direct Sales Representative
Brighthouse Networks
352-414-6756
Lysander.jimenez@mybrighthouse.com |
That sounds good in theory, but my research shows that brighthouse will be a minority partner at best. And as a DSR it's really above your pay grade to be making statements like this when your company isn't being clear on what will be happening at all. Industry experts are suggesting exactly the opposite. There will be changes, and you really shouldn't misrepresent your company by saying there won't be when you have no direct control over what is happening.
I'm sorry but this reminds me of when AT&T bought Cingular and they ASSURED their customers nothing would change when nearly every single thing did.
Charter is not buying brighthouse as brighthouse, they are purchasing their network and customer accounts. When they have done that they can do completely as they see fit.