Talk of The Villages Florida - View Single Post - Xfinity
Thread: Xfinity
View Single Post
 
Old 07-19-2015, 04:12 PM
red tail red tail is offline
Gold member
Join Date: Dec 2009
Location: Rio Grande Designer Villas of De Laguna
Posts: 1,136
Thanks: 90
Thanked 51 Times in 20 Posts
Default

Quote:
Originally Posted by Villages Audio Video View Post
jnieman,

Dealing with any broadband provider you're enticed to sign up at a low introductory rate. Once the promotion has expired you have to "Pay or Play"

Pay the higher price or

Play the game. Call customer service, complain about the pricing, tell them you'll go to the competition, bla, bla, bla. Don't get what you want? Hang up and try again. Get transferred to the retention department , yadda, yadda, yadda. . Still not happy? Try chat or email a Comcast employee. Repeat when necessary. It's extremely aggravating. That's why everyone hates broadband providers.

One thing I can promise is that your bill will never go down. Doesn't matter which provider you choose, the bills only go up unless you play....
I hate all that 'haggling' is that a word? with Comcast every time the rates go up as they always do. so I decided to talk to a retention agent and get a decent price and agree to a 2 year contract. so now no more increases for me for 2 years and then I guess ill go back and 'haggle' again.