Quote:
Originally Posted by PennBF
I had a good one today from Direct TV. I received my bill and it had $41.99 for the NFL Package which I did not sign up for ! I called them and the answer I received as they charged me in order for me to get use to the charges that will
be for NFL Package. I explained to them (1) I never ordered the NFL package and (2) there are no NFL Games until at least Sept. That is when they told me they understood but they wanted me to be use to being charged for the package so they started early. Again, I told them I did not want the package and I did not order it. In the end they told me to take it off my bill and they would credit me the $41.99. This was beyond belief. Its a new angle to charge the customer ahead of time for something they don't have so they would be use to the charges.. Wow that is beyond belief ! It is outrages !!!  |
To me this is just theft, out and out. These companies get so big they don't worry about reputation any more. How can this be reasoned out to getting you used to paying for something. Would be like going into publix and have you charged for something you are going to use this winter to make soup with.