It doesn't sound like anyone was deliberately rude to you and the manager did exolain it was an insurance issue rather than just saying it's a rule. Sorry, I really don't think you were treated badly, just not quite like you wanted to be.
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Army/embassy brat - traveled too much to mention
Moved here from SF Bay Area (East Bay)
"There are only two ways to live your life: One is as though nothing is a miracle; the other is as though everything is a miracle." Albert Einstein
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