I'm not defending anybody leaving a dog in a car during any sort of hot period at all. But at the same time...
The op was hearsay. It doesn't state a time of day. It doesn't say how long the dog was in the car. (Only that it took 10 minutes for the observer to go in the store and come out with the manager.) It doesn't say the dog was showing any signs of distress. And the car was gone when the observer and manager went to look.
All in all, the only thing that is known for sure to have been wrong was...nothing.
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