Quote:
Originally Posted by jnieman
These cable companies always reward the new customers and forget about the old customers.
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Annoyingly, even though the agent said I should be able to renew at $24.95 at the end of my first year (in two weeks) she wasn't able to lock that in on today's phone call. I have to call back next Sunday as they "need my permission" within a week of the end of the contract. Funny how they didn't need my permission to ramp UP my rate from $19.99 to $65 :-)