Our Verizon experience
My husband and I recently purchased our first aindroid smartphones at Verizon on 441. Since we knew nothing we signed up for classes as recommended. Our experience was we really came out with no knowledge of how to use the phone but were convinced it's all a sales gimmick. She took 15 minutes out of the one hr to try to sell us the insurance. Then another 10 min or so talking about purchasing their products etc. The other night I stopped in still not knowing how to even hang up a call, get email, etc and when I finally got help the fellow said to me "I can't answer alot of questions. That is what the insurance is for. To give you access to the phone number to call for advice". Actually he came across as rude. Has anyone recently purchased a phone there and noticed the pushing of the insurance?
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