Quote:
Originally Posted by Polar Bear
Some companies give you the option of paying a year in advance for a significant discount. If they're reputable, nothing wrong with that.
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I'm not defending Service Smart because I think their service has gone downhill since they acquired Stellar's customers.
However neither Stellar nor Service Smart ever demanded advance payment from us.
They offered a discount for advance payment, but it was optional.
I'm not sure what they're doing now because we no longer use them.
It looks like a lot of people went for the advance-payment plan that offers a discount, and then regretted it.
Or perhaps SS wasn't clear about the options.