Quote:
Originally Posted by tomwed
It's the squeaky wheel that gets greased. In the villages the other wheels don't hear very well.
|
That is so funny! We need a like function on these posts.
It is true, though. Most people who are happy with a good or service simply go about their lives (though some, if exceptionally pleased, will go to sites like this to make recommendations).
Unhappy customers, though, are far more vocal. They don't want others to have the same poor experiences they had, so they let everyone know how and why they are displeased. That's why you see and hear more complaints than compliments.