Quote:
Originally Posted by hulahips
Don't think you understand. Of course not urgent but needs to be checked and it can't be checked if I can't get a person on the phone to assist me. It's just frustrating today when you have to make calls again and again and you can't get a person on phone. Long story but just needed to vent
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I understand need to vent as I did several months ago on air conditioner outage. But pick your battles, save your blood pressure. Googled LG door alarms and saw following. Read all as there were instructions as to how to shut off and turn on the alarm.
When the power is connected to the refrigerator, the door alarm is initially set ON and the light above the door alarm button will be on. When either the refrigerator or the freezer door is left open for more than 60 seconds, the alarm will ding to let you know the door is open. When you close the door, the door alarm will stop dinging. The door alarm can be disabled. If you want to disable the door alarm function, press the alarm button then the light above the alarm button will turn off.
A previous poster suggested turning off power and restarting. Sounds like there should be an alarm button with a light above. I would see if your literature describes alarm button and light above. If so see if light is on, if not then press button to see if it comes on.
How to Shut Off an LG Fridge Beep
LG refrigerators offer a door alarm that will beep if the refrigerator, or freezer, door is open for an extended period. The alarm will beep every few seconds until the door is properly closed. The alarm is helpful if you are unaware that you did not properly close the door. If you prefer to turn the alarm off, you can do so at any time.
Instructions
1.Locate the control panel on the front of your refrigerator.
2.View the control panel and locate the "Alarm/Lock" button on the far-right side of the control panel.
3.Press the "Alarm/Lock" button on the control panel one time to turn off the door alarm beep.
4.Press the "Alarm/Lock" button a second time to turn the door alarm beep back on.
Read more :
How to Shut Off an LG Fridge Beep (4 Steps) | eHow
That could be the reason the company says that if no defect you may be charged.