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Old 08-03-2015, 11:06 AM
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Arctic Fox Arctic Fox is offline
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Quote:
Originally Posted by tomwed View Post
I bought a modem that came with a free router. I think I can set it up on my own. Has anyone done this? Is the first step to call Comcast with the mac address of my new router?
When I first set up my Comcast account they tried to connect me over the phone (rather than with a service call) as the previous owners had used Comcast years ago. While they didn't manage to do so, they did ask for my MAC address so I think that that is the best place to start. If you are already connected with Comcast then it should be a simple matter for them to change the settings at their end and have you back up and running.