Quote:
Originally Posted by Fredster
Bought two recliners from City Furniture earlier this year.
I was very pleased with how they handled the delivery, they informed me as the pieces were enroute. What really surprised me is that the delivery men had me call their home office to tell them if I was pleased with everything!
Sorry it didn't work out the same for the OP!
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The reason the delivery guys had you call is because there have been so many delivery problems, that the warehouse in Miami is putting a lot of pressure on the delivery guys to buckle down and do things the right way, and one way to do that is by getting instant feedback from the customer.