[queasy27]

Just sharing this because I couldn't figure it out and wasted a bit of time rummaging around their FAQ and emailing support. Amazon is being kind of cagey about it.

Anyway, they're offering a $5 no-rush shipping promotion to Prime members for pantry items instead of the previous $1 discount on video/music downloads. I used no-rush shipping on 4 recent orders but then couldn't see how to apply the promised $20 discount after I put a pantry order together. It turns out that the promotions won't be applied to my account until the end of October.

Here's my conversation with support. I assume what Mandy is specifically avoiding saying is that they want to make sure any items that are purchased using the promotion aren't returned later.

Mandy: promotions won't be applied until items are shipped, no later than oct 26 and oct 30
Queasy27: The discounts won't be available until 60 days after items have shipped?
Mandy: It can be that long, but usually isn't. that's the notations left on the order from the marketing and promotions team. we email you once we have applied the promotion to your account but it's not automatically applied when the no rush shipping order is placed. It takes a bit of time, to ensure the order ships, the payment method goes through, etc
Queasy27: Can you tell me why the $1 no-rush discounts for music and video downloads are able to be applied right away, but not the pantry discount?
Mandy: because they're instant purchases with one click. they don't take time to ship or process through a bank like retail orders do
Queasy27: But the payment still has to be processed through my bank. It's the same credit card.

I also asked this:

Queasy27: Have the music and video $1 discounts been discontinued permanently? The $5 pantry promotion is now the only one available for no-rush shipping.
Mandy: They'll change all the time. at this time it's the $5 pantry promotion