Quote:
Originally Posted by TomW
They do some things well but for the past year or so the service level has declined significantly while the food prices have jumped by quite a bit. I counted over 20 times when we were completely abandoned by the wait staff during the middle or later part of the meal. We live close to EP and eat there often. I've discussed this with management with detailed specifics on poor customer service but continue to be disappointed. A few years ago, we watched the decline of the Havana restaurant which was then our local CC and now I see the same thing happening at Evans Prairie. I encourage anyone with an interest in the quality of our local CC's to speak to the management when the food or service is excessively below standard.
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Vote with your feet, that will send the most effective message to management. If they want to thrive, they will change. Complaining does nothing.