Quote:
Originally Posted by TomW
They do some things well but for the past year or so the service level has declined significantly while the food prices have jumped by quite a bit. I counted over 20 times when we were completely abandoned by the wait staff during the middle or later part of the meal. We live close to EP and eat there often. I've discussed this with management with detailed specifics on poor customer service but continue to be disappointed. A few years ago, we watched the decline of the Havana restaurant which was then our local CC and now I see the same thing happening at Evans Prairie. I encourage anyone with an interest in the quality of our local CC's to speak to the management when the food or service is excessively below standard.
|
We went to German night at Hacienda a couple of weeks ago and the pork was dry like shoe leather. I told the waitress and all she did was offer a dessert. Usually the pork is very tender. Also went to a Italian a Restaurant that usually gets good reviews on this site and the chicken Parmesan was inedible. Again another dessert was offered. What is going on? Are the chefs on vacation?