[mwpoet]

I advise anyone who wants to ship a valuable item not to use Villages Pack and Ship. they severely damaged my grandfather clock and have taken 3 months to pay insurance (not yet paid). Anyone know any complaint processes besides Seniors Vs. Crime? they packed it very badly, the weights were lost--it was a 200 year old clock!! Family heirloom, heartbreaking. Just hope it can be restored, but much value lost. I cannot recommend them except for Christmas presents or books.