I was promised a refund when I sold my house, I never got it, there was only a month left on the contract so I let it go, but have never referred them again. I hope senior vs crime does something to help remedy there business practices. IMO terrible company, customer service, they will be out of business soon, within the next 1-3 years. All the people I know that have there service are waiting for year contract to run out and dropping them. I agree, even though when your sign up and pay ahead for a reduced rate, your will never get your money without alot of time and anguish. Good luck and hope something is done about the company and owner.
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