I too was charged for install even though my home is prewired, all the installer did was tie into the lines in my garage. When i switched to brighthouse, my sales rep got all my prewired outlets done for free. I was going to try centurylink but i have had a copy of my neighbors who switched, and werr promised one price and every month the price has been different. So i did not want to deal with tons of billing problem. I switched to Brighthouse and it has been the best decision yet. I think my salesman has a post on here with specials. His name is Lysander.
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