[LittleDog]

Unbeknownst to me my wife received a call from "Microsoft telling her she had problems with her computer and they could fix it. They were able to get to her computer and were given her keystrokes to fix the problems. At the time I was taking a nap and she didn't want to disturb me. However, I awoke and went into the computer room and was listening to the advice my wife was receiving and what keystrokes to push. She then had a problem understanding and handed the phone to me. I told the guy this was a scam and hung up. Unfortunately my wife was not aware of this scam and thought it was legit even though the people that she talked to had an Indian accent. She said she didn't give them access to her pc but they did have access.

The thing that concerns me is the fact they may be able to access my her pc to get information off of it. I did call MMD computers and the girl I spoke with said they cannot access her pc without her permission but I don't think they need it any longer.

I then went to look into her files etc. and erased any files that were questionable and deleted her cookies. Also tried a system restore without success. Don't know what else to do. I was told that I could bring her pc into MMD computers and they could clean her hard drive.

That's my story. Any further suggestions would be appreciated.

John