Quote:
Originally Posted by Justus
Has anyone had this experience with the local newspaper?
Certain sections are randomly missing.
Insertions of some Sunday ad fliers are multiple, while others are not there.
You find out that there has been a coupon insert that day and it is not included in your paper, yet others have received it in the same edition...in its place are a half-dozen Belk's catalogs and four or five Direct TV fliers.
When you call the Circulation Department to ascertain the reason for the sudden change in service (i.e., has the carrier taken ill or been replaced?) the person on the other end is rude, argumentative, and doesn't seem interested in rectifying the problem.
We are perplexed and disgruntled. After subscribing for a number of years, this is our first negative experience and we are wondering why.
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Sunday papers are printed and inserts are added separately. Usually discrepancies are a problem with the insert stuffers.