Quote:
Originally Posted by Spinning3
Has anyone used these companies to clean all-wool area rugs?
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We used Heavens Best to clean a very large wool area rug. Unfortunately ours had some very old stand that they could not get out. That said they took the rug and Andrew apologized for keeping it longer than he originally told us saying he tried a few things to get the stains out but could not without ruining the rug. They did an excellent job of cleaning and when he came back with the rug he refused to take any money at all because he could not get the stains out! I was VERY impressed at his honesty and pride in his work that he would not charge for not being able to do the job completely. We'll be using them to clean our tile and grout for sure.