I have a Calloway soft bag and have used Southwest a few times. I haven't had any problems but I sign a release each time because it's a softbag. Hard Bags have insurance if a club breaks, soft bags do not. I check in on the outside and tip if I have a lot to carry and want a short line. I usually take more balls than allowed and less clubs and an extra pair of sneakers if my other bag is a carryon.
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