Quote:
Originally Posted by slipcovers
I am a RDH, exam and xrays for new patients are standard procedure. If she had xrays taken within two years by another dentist they could have been used. She would not be given an appointment with the hygienist until second appointment. She should have spoken up when they started to take the xrays if she did not want them. The xrays can be sent to another dentist if she decides to go elsewhere. Obviously, there was no "bait and switch" .
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I agree with your statement regarding normal procedures for new patient visit, but 6-8 months for a cleaning is NOT acceptable! Wouldn't you agree? Patient should have been told this on the phone before making the first appointment.