[cquick]

Originally Posted by al & jane

Now 7 months into a contract I understand why they have such a poor rating. Recommend to anyone considering using them go to the Better Business Bureau website and read the reviews and complaints section. That will tell you how horribly poor their service is in great detail. They operate the opposite of how most service companies should...they over promise and under deliver. Starting the process of trying to get a refund of the remainder of our contract utilizing BBB, Seniors VS Crime and small claims court if necessary.

oh, dear, and we just renewed with them!