Quote:
Originally Posted by rjm1cc
I have had good phone help from time to time but in general it is very hard to get good service. We just closed an account up North. I wrote a letter to them asking for the procedures. Still have not gotten an answer. Had one of my relatives take the equipment to their office and they had no problem at all. Quite a surprise. Now I have to see if they keep billing me and refund the future months payment.
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Good luck!! We had Comcast on St. Augustine Beach and at our home in Michigan. Mom had nightmares with billing when we sold the St Augustine condo. For some reason, they kept getting the two accounts mixed up. It took many, many months to get it resolved. Mom was probably 89 at the time and she was pretty persistent. She finally got it resoved to her satisfaction.
We still have Comcast in Michigan. Not sure yet, what we will do in The Villages. (I'm not giving up that I can talk my now 91 year old mother into moving into our TV home!)