Quote:
Originally Posted by red tail
I use their 'live chat' function. always have good luck and no waiting!
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If you're looking to bring your bill down, however chat can't help. Call and ask for the retention department. Chat is a good way to connect easy for other issues, however. They did keep me on line chatting for over 45 minutes only to tell me they had no power to bring down my bill to call Retention.