Av support
AT the risk of being blasphemous, I have to share my experience with Tom at The VillagesAV. When we bought our first house in March of 2014 he came out and was very helpful and did not even charge us and hooked up our internet.
This time I emailed him in June to set up an appointment for July 28 to have cable/satellite installed and 4 TVs wall mounted in two houses. He said he was busy but with that much notice it would be fine. That Mon. came and went and nothing, I tried calling and emailing and finally he said he could get there the Wed. before we were going back, BUT Comcast needed to come out to hook us up and that could not happen until the day before we left, a full week after he said he contacted them. And a full 2 weeks after we had arrived. I specifically wanted him there when we got down so we could have internet in the new house when we got there.
I can only assume that because he is so good he has gotten too busy and now service suffers. Therefore, I am now looking for someone to do this when we return at the end of Oct. Any suggestions?
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