Yep, he wanted to go with Citizens but they could not guarantee 30 days. The person provided several accounts of loans of which they did not finish in 30 days for various reasons. So, my friend went back to the sales office and asked what happened in those recent cases where Citizens could not satisfy 30 days. The salesperson said they made an exception and allowed the buyer to keep the discount. So he asks, "can you put that in my contract?". The salespersons says no, he is not authorized to do that. So that's what scared them. Unless you buy in cash, you do take some risk.
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