I tried to get Comcast services started in an 11 year old house in St. Augustine and they told me the house address didn't exist. It took several days and supervisor attention to get that resolved. Then installation was scheduled two weeks later. So my experience parallels Tom's.
Tom has worked in my home twice, so when I read the OP's report, I immediately surmised Comcast was behind the delays.
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"the difference between genius and stupidity is that genius has its limits."
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