I have had experience with Comcast so I am well aware of their deficiencies. If I only wanted to set up Comcast I would have made my own arrangements, not go through a third party. So it really was not a "Comcast" problem. (For once)
I also had my own furniture refinishing business fo 33 years so I am well aware of customer service. I know Tom does good work so when I asked to be put on the schedule a month ahead of time and then waited all day for him to show up and then did not receive a response for another week that is what I was upset about. As I said I had hoped to get 4 TV's wall mounted at two different locations as well as establish service.
I hope it was just a huge misunderstanding on everyone's part.
|