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Originally Posted by mo9249
June 3, 2015 I started using Service Smart Lawn Care. I had to sign on (and pay upfront) for one year. They first cut my lawn 6/8. They cut every other week. Its now raining daily and the grass is high. When they cut it they leave large spots of cut grass throughout the lawn and I had to cut to ask about trim as it wasn't done. One week they cut the front and didn't even do the back (I was out of town my neighbor informed me of this). In three months of being under contract I called three separate times. Now I am told my sprinklers are in jeopardy due to the high thick grass. When I called and wanted to speak directly with the Customer Service Manager who I set up the account with ... I get no return call from him but I did get a very nice Supervisor come to my home and assure me changes would be made regarding my service. Anyone have any experiences?
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Never, EVER, pay for anything a year in advance. Service Smart has a very poor reputation. I don't know if Seniors against Crime should be notified, but it appears that you've been swindled.