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Originally Posted by mo9249
June 3, 2015 I started using Service Smart Lawn Care. I had to sign on (and pay upfront) for one year. They first cut my lawn 6/8. They cut every other week. Its now raining daily and the grass is high. When they cut it they leave large spots of cut grass throughout the lawn and I had to cut to ask about trim as it wasn't done. One week they cut the front and didn't even do the back (I was out of town my neighbor informed me of this). In three months of being under contract I called three separate times. Now I am told my sprinklers are in jeopardy due to the high thick grass. When I called and wanted to speak directly with the Customer Service Manager who I set up the account with ... I get no return call from him but I did get a very nice Supervisor come to my home and assure me changes would be made regarding my service. Anyone have any experiences?
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I had Steller ( now called Service Smart) for a year and they did an "adequate" job. We sold and bought another home and went with a different lawn company.
Perhaps our expectations are too high for the amount of money paid for lawn mowing. Currently I pay $45.00 a month and I paid $45.00 per CUT before I retired and moved to Florida. Do the math. Just a thought......