Have you been in your house the whole 5 years? Have the neighbors? Has the house/lawn always looked like this? Are the homeowners elderly? Perhaps one of them has been ill. I was very ill for two months this summer & my elderly mother was also in the hospital at the same time I was. When I got home from rehab I couldn't believe how bad the flower beds were. I tried & tried to get my lawn care company to do the weeds, etc; called another company, never called me back; finally called Choice Maintenance and they couldn't come until Sept 9. So don't jump to conclusions. If you're a good neighbor, talk to them before you "turn them in." They may just be clueless and need some guidance.