Mike and I have been USAA members since 1972. Over the years we have had a few claims and service was prompt, payment was issued quickly and rates were not increased. Claims were made for accidents that were truly accidents and not our fault. One involved damage to our truck being used by a friend. Friend was also a USAA member. Another was a window on our RV, broken while at storage facility. Most recent was damage to our lanai by a driver who had a medical event while driving. In all instances, prompt, courteous service, prompt payment and no rate increase. Savings in premium costs are not worth much if payment for claims become a problem. We still get distributions yearly that help reduce the costs.
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