Quote:
Originally Posted by villagetinker
As a follow-up, it turns out the original e-mail was valid as were the phone numbers as these were the direct lines to the fraud department. In discussion with Chase, it turns out that my OLD credit card number did get out and someone was trying to use it. This activity was shut down immediately. Interesting point, this old number was supposedly shut down many months ago when the Home Depot was hacked. At that time Chase immediately sent me a new card, and cancelled the old card. It is interesting that the old number was still accepted.
So bottom line, Chase was on top of this and provided notification of the possible fraud in a timely manner.
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Unfortunately I have found on a couple of occasions that this happened to me, including once when the thieves bought $35,000 worth of merchandise on line and shipped it to Nigeria, that they cancel THE CARD and send a new one, but DO NOT cancel the old number if there are regular subscription charges being made to it, so beware.