I was fortunate enough to get a refund from Service Smart. They insisted that refunds are not allowed if you ask more than three days following the contract date. I insisted that I was unhappy with their work and had documented everything they had failed to do per the contract, and based on Florida law, I was allowed to cancel and receive a refund. They refused, but my last word to them was that I'd be contacting the authorities. Within two weeks, I received a check--not a full refund--but about 70% of what I had paid.
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