Quote:
Originally Posted by John_W
I've had Century Link since July 2011. We have fiber Optic and no modem, I just plug my computer or router directly into the wall jack. I only have 10 mbps speed and when I test it, it always comes in very close to 10 or higher in speed. The only outage I ever had was about a month ago. I called and tech came that same day. He said lightning had struck near the garage (which it had) and had it had taken out the backup battery in the garage. In case of a hurricane or any kind of outage they installed a backup battery. It apparently continued to work for a couple of days until it finally gave out. He put in a new battery and it was fine. We also have long distance phone with call block and caller ID, the two together (phone & internet) costs us $59.99 a month plus tax, it's the same price since day one.
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That's the same pkg that we have and they are charging us $59.90 for the internet and $11.34 for the phone plus taxes. Guess I have to give them a call.