[jake3457]

Village resident for 3 yrs...just bought a new villa and hired service smart 1 month ago....great pre paid annual price....they never came once to cut lawn!! I kept calling and they said each time tomorrow....Salesman Roy was at my door with great initial sales pitch..,,Could not get him or anyone to call me back..They promised lawn ( now totally over grown ) would be cut thurs..,,they never showed up ....I called visa card bank and they credited my account and will remove charge paid to service smart...Yesterday at 8 am I called sevice smart to cancel....woman said she could not cancel and someone would call me back...I then told her not to bother as I had account cancelled with credit back to me from my visa account.,,She asked if they agreed to cancel and I said yes..,She basically hung up...1 hour heard my yard being mowed and talked to the lawn cutter.,l told him I had called office and cancelled...He admitted he got a call from the office to immediately cut my lawn and this was not even his route....I called the office and same womapn told me that he was there from previous scheduling...I told her she knew that was not true and that the lawn cutter confirmed he just received the emergency call to cut lawn...She then hung up on me...This is the only contractor in 3 yrs I have ever had a problem with...They are a total fraud with the utmost unethical standards....I have sent formal complaint to the higher ups to put a stop to their business practices....