The Salvation Army is dismally unresponsive and cancelled on us three times without informing us because they could not find the address, despite the fact I gave them my phone number for the driver to call if he can't find us...he never called. Today, for the fourth time, we were supposed to have a pick up between 12 and 3 pm. I went on line at 12:45 only to discover that they had us listed as completed pick up, when in fact we were here the whole time and no one showed. I called and left a message, but no return call ever came. We finally gave up in total frustration, but found a beautiful Goodwill super store in Oxford, only a few minutes drive from The Villages. They have a drive up and drop off area, where personnel will assist you to unload. Very easy, very quick, and you can do it on your own schedule without having to wait for the boneheads at Salvation Army to show up. So guess what? While we're at the Goodwill store, a driver calls from Salvation Army and says he's at the front door. Unbelievable.
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